سياسة الاستبدال والإسترجاع

Return and Exchange Policy At NutraBoost, we are committed to providing authentic and high-quality products, and we clarify the return and exchange policy in accordance with the nature of dietary supplements and health safety standards. Products that are not eligible for return or exchange Due to the health-sensitive nature of dietary supplements, all products are non-returnable or non-exchangeable after the purchase is completed to ensure customer safety and product quality. Exceptions Product received damaged due to shipping. Receiving a product that does not match the recorded order. In these cases, the customer must: Contact us within 48 hours of receipt. Provide us with the order number. Attach clear photos showing the condition of the product. The store bears all shipping costs if the error or damage is confirmed. Refund mechanism The order will be inspected within a maximum of 3 working days from the date of notification or product return. If approved, the refund will be processed within 5 to 14 working days depending on the payment method used. Contact For inquiries or to submit a request regarding exchange or return, you can contact us via: Phone: 0591829339 Email: [email protected] At NutraBoost, we prioritize your trust, and we always strive to provide a safe and transparent shopping experience.